Mystery Vault
Unbox the unexpected.
How mystery boxes work
- A mystery box is a surprise crate — you pick the theme and tier, and the exact items are a surprise.
- Each crate shows how many items to expect, and every item is hand-picked from our Mystery Vault–eligible toys.
- Contents vary between crates, and depending on the box, what's inside may be revealed before purchase, after purchase, or when it ships.
Mystery Vault rules
- Every crate shows its item-count range up front, so you always know how many items you'll receive.
- Only curated, age-appropriate toys are eligible for the Vault.
- Rarity and tier labels describe the theme of a crate — they're part of the fun, not a promise of a specific item or resale value.
- Mystery boxes are curated surprise crates of products. Contents may vary, and they're final sale once shipped or opened — except for items that arrive damaged, defective, or incorrect, which are always handled through support.